Privacy Policy

Privacy Policy

Wiserlance Limited ("We" “Wiserlance” or "WL") is dedicated to safeguarding and upholding your privacy.

This privacy guidelines, along with our terms and conditions and any other policies referenced to in it, describes the information we collect about you, what we do with it, how we use it, the legal grounds for doing so, and the recipients of the information. Additionally, it outlines your rights and our responsibilities regarding your information and identifies the appropriate parties to contact if you have any questions.

Who is covered by this privacy statement and what is included

This privacy guidelines outlines how we will gather, manage, store, and safeguard information about you when working with you or one of our clients, or when carrying out any other tasks necessary to run our business Wiserlance. In this privacy statement, you will also find information about when we share your personal information with other members of our group and third parties (for example, third parties performing due diligence on our behalf). Your information may be referred to herein as "personal data" or "personal information." The handling, gathering, safeguarding, and storage of your personal information are all collectively referred to as "processing" by us.

Children

We recognize how crucial it is to safeguard children's privacy. Our site is not intended for minors and is not purposefully marketed to them. We do not knowingly gather or retain data about children as part of our business practices.

Information that we gather

If you provide us with personal information about yourself, we may also obtain it from other sources (such as the third-party service providers we use to run our business) or from the public domain. Your name, age, date of birth, gender, email address, home address, country of residence, lifestyle and social circumstances (such as your hobbies), employment and education information (such as the company you work for, your job title, and your education information), IP address, browser type and language, access times, complaint information, and information about how you use our products and services are all examples of the personal data that we collect or obtain:

  1. Information about the projects and transactions you conduct on our site.
  2. if you supply us with information by completing forms on our website.
  3. This could be information you gave us when you registered, subscribed to one of our services, posted content, sent messages, posted in Project, left reviews, made purchases through your WL User Account, or asked for additional services.
  4. Whether or not a formal dispute has been raised, we may ask you for information when you report an issue or concern.
  5. Information about the communications you send and receive using Wiserlance, including the time at which you sent or received each message as well as its content. Messaging is neither private nor confidential.
  6. You are not required to participate in surveys that we utilise for research, although we may invite you to do so. Any correspondence you have with us is subject to record-keeping.

We may obtain personal information about you from the following sources and process it:

  1. When a third party, such as a service provider, gives us personal information about you, we take precautions to make sure that third party has complied with the privacy laws and regulations pertinent to that information. For example, we make sure that the third party has informed you of the collection (and other matters) and has obtained any necessary consent (if applicable) for us to process that information. Your personal information might be used by WL to get feedback on any interactions you may have had with our platform. By gathering valuable information from our end-user, this promotes the expansion of our firm.

  2. There are occasions when we add information from outside sources to the data you give us. These include credit reference bureaus, search information providers, PayPal, and other companies (subject to their privacy policies and applicable law), along with other accounts we have reason to believe you control (to a large or small extent).
  3. Depending on the tasks you take on, how you engage with us and other people, or other factors, we may gather personal information about you from you. For instance, we (or our service providers) may use cookies (small text files saved in a user's browser) and Web applications which may gather personal data in order to enhance your experience when using our website and ensure that it is operating efficiently. Our Cookie Policy contains further details on how we use cookies and other tracking technologies as well as controls you have over them.
Employee Information

We gather the following personal information from potential, existing, and former employees (including contractors, providers, and interns): basic contact information, such as your name, title, position, professional background, experience, and contract information. We often gather the following additional information for existing employees, in addition to the previously mentioned information:

  1. Depending on the nature of the services we offer you, the kinds of personal data and special categories of personal data that we collect may change. Occasionally, we may also collect additional special categories of personal data about you from you because you want to provide it to us or because we are compelled by law to do so.
  2. In certain situations, the personal information we gather may additionally contain what are known as "sensitive" or "special categories," such as information about your sexual orientation, dietary needs, and health, so that we can make appropriate adjustments for you in our products, and services, e.g.; if you provide us information about your partner or spouse.
  3. Social Security number, national register number, or regional equivalent.
  4. Financial details, such as bank account information and tax-related details.
  5. In addition to education and employment information (such as salaries, bonuses, insurance, insurance benefits, employment dates, position titles, attendance information, including, where applicable, illness or leaves of absence for medical or other reasons, language skills and education information, pension information, including entitlements, recruitment information, including CVs, work histories and references).
  6. Email addresses, login credentials, badge numbers, online identifiers/cookies, log files, connection time, etc. are examples of electronic identifying data.
  7. Passport numbers, proof of employment eligibility, a private email and/or postal address, and the nation of domicile are all examples of detailed identifying information.
Personal Data Use

There are no requirements for any of the data we ask for from you. However, WL might not be able to locate, safeguard, or refund your money or assets if such information is not given to us.

Your personal information will be used to fulfil your requests, and we will only ask for what is necessary, pertinent, and reasonable given the circumstances. If we need to send you information, we may do so via email or postal service. The following goals could be among those for which we ask for your personal data:

  1. Your personal information might be used by us to defend the interests of us, our clients, or our affiliated companies.
  2. Your personal information might be used by us in order to pay for services rendered by our consultants, attorneys, and accountants.
  3. In order to comply with any applicable legal or regulatory obligations, or in order to respond to inquiries and messages from reputable authorities, we may utilize your personal data (includes tribunals and courts).
  4. Your personal information may be used by us to manage risk, or to look into, spot, stop, and/or correct fraud, suspected fraud, or other potentially forbidden or unlawful activity.
  5. Your personal information might be used to inform you of updates to our services, terms & conditions, rules, or website.
  6. Depending on your preferences, we might use your personal information to give you access to our service's interactive features.
  7. Your personal information may be used internally by us to manage this website, provide you with the services you have requested through this website, and assist us provide you with better services.
  8. Your personal information may be used by us to manage and make information accessible to our affiliates, third-party service providers (such as those who offer due diligence services, or those who help us with our information technology).
  9. Your personal information might be utilized by us for marketing and market research.
  10. We could send you requested details about our products and services.
  11. We could occasionally get in touch with you to let you know about new products and services we'll be offering.
  12. We may provide you with regular updates on topics we believe you'll find interesting.
The legal justifications for which we process personal data

If we process any of your sensitive personal information for any of the undermentioned reasons, it will be either because:

  1. You have clearly made the data public.
  2. We must process that data in accordance with the law in order to fulfil our "know your client" and "anti-money laundering" duties as well as any other obligations placed on us by the law.
  3. For the purpose of establishing, exercising, or defending legal claims, the processing is required.
  4. In order to comply with our legal obligations regarding employment, social security, or social protection, we need to process the information.

Without a sufficient legal justification, we are not permitted to process personal data. We will thus only use your personal information for the aforementioned objectives and for no other, as follows:

  1. some of the legal and regulatory requirements that we must adhere to, such keeping records for tax purposes or supplying information to a public body or law enforcement agency.
  2. if your interests or basic rights and freedoms do not outweigh our legitimate interests in the efficient and legal functioning of our business.
  3. The information is necessary to carry out the tasks involved in running our business, such as processing data in order to fulfil our contractual commitments to you.
  4. our legitimate interests in carrying out activities that are part of the way we do business.

Examples of the aforementioned ‘legitimate interests' include:

  1. protect the security of our IT systems, architecture and networks, as well as our facilities.
  2. check the accuracy of information provided by a third party.
  3. prevent fraud and/or criminal activity.
Unsubscribe

In order to notify you of our other comparable products and services that may be of interest to you, we may from time-to-time email or post information to you. You can choose "unsubscribe" from any of our marketing emails or alternatively get in touch with us via Contact Us, if you do not want to receive emails or postal mail from us for these purposes or if you want to be taken off our electronic mailing list.

This website collects anonymous information

Links to other pages on our website are present on it. We may employ technology to keep tabs on how frequently these links are used as well as which pages on our website users choose to view. Once more, this technology does not allow us to individually identify you; rather, it merely allows us to generate statistics about how these hyperlinks are used. Along with the data mentioned above, we also utilise technology to gather statistics on how people use our website. As an illustration, our web server automatically records our visitors' IP addresses, the websites they access, and the pages of our website they see. In order for us to gather statistics on our visitors and how they use our website, this technology does not individually identify you.

Hyperlinks to other websites

Links to websites not run by us may be found on this website. These links are simply offered for your information and convenience and in no way suggest that you condone the content of these third-party websites or that you are affiliated with their owners. These websites are not under our control, and their data and privacy policies are not our responsibility. Before using a website or submitting any personal information about yourself, we strongly advise you to read the privacy statement that is provided on that website.

Cookies

Please visit our Cookie Policy.

Cookies alone cannot be used for finding out the identity of the user. A cookie is a little data file that is transmitted to your browser and saved on the hard disk of your computer. Your machine won't be harmed by cookies. Your browser may be configured to alert you when you get a cookie. This gives you the choice of accepting it or rejecting it. Your IP address is also used by us to operate our website and to identify issues with our server. Your machine is identified by its IP address, which is a number, on a network, in this instance the internet. Additionally, your IP address is utilized to compile general demographic data. Because they enable a website to recognize a user's device and preferences, cookies are helpful because they enhance your online experience overall.

We may use temporary "cookies" and related technologies (such as web beacons, pixels, ad tags, and device identifiers) to recognize you and/or your device(s) in order to collect the anonymous data described in the preceding paragraph. These technologies are stored in the cookies file of your browser for a predetermined period of time. E.g.; To gather and analyse visitor data, including browser usage and the number of new visitors, we utilize Google Analytics. We use the data to create reports and to assist us in making website improvements. The cookies track anonymous information about website and blog visitors, including how many people visit each, where they come from, and which pages they see. Please be aware that the names of pixels, cookies, and other technologies are subject to change.

Sociale Media

In order to enhance our service and make it more attractive for you as a user, our website may also include plugins and other features that integrate third-party social media sites. Manual activation is an option for them. If you do, the third-party firms running these platforms might be able to identify you, figure out how you use our website, and link and keep this data with your social network profile.

For more information on what will happen to your personal data, please see the data protection rules of various social networking networks. You will be acting at your own risk if you activate these plugins and other features because we have no control over how the data is gathered and processed and are not fully aware of the scope, nature, and duration of the data collection or its uses.

Disclosing your Personal Information

With your permission, we may also share your personal information with other businesses in our group so they may get in touch with you about potential interest in their Products or services. Where necessary, we contractually obligate third parties to protect personal data appropriately and in accordance with relevant legislation before giving personal data to them.

We may share, disclose, and transmit personal data to Facebook or LinkedIn, as appropriate, when you have elected to connect your WL account to those accounts. You will be asked for this permission when you link your accounts. If you've provided permission, you may later turn off this feature whenever you choose by adjusting the settings on your Facebook, LinkedIn, or WL accounts (as applicable).

We may divulge information about you to any of the following parties in connection with one or more of the purposes listed in the "Use of personal data" section above: our affiliates; third parties who perform services for us and/or our affiliates, such as our attorneys; and/or competent authorities, Credit reference agencies and other organizations that assist us in making decisions and lowering the incidence of fraud are examples of third parties that may reasonably need access to personal data relating to you for one or more of the purposes listed in the "Personal data use" section above. Other third parties that may reasonably need access to your personal data include courts, supervisory or other authorities, your advisers or, if applicable, your employer.

Please take note that some of the receivers of your personal information listed above may have offices outside of the European Union, where the degree of data protection may not be as high. When this occurs, we will make sure that the security measures in place to secure your personal information adhere to our legal requirements. We normally utilize a data transfer agreement with the receiver based on standard contractual provisions recognized by the European Commission to provide this level of protection for your personal information.

You can obtain a copy of these provisions by contacting privacy@wiserlance.com and asking for our Supplier Data Protection Agreement.

Protecting your personal information

In order to safeguard personal data and maintain its confidentiality, all WL individuals who have access to it must abide by internal policies and procedures relating to the processing of personal data. Additionally, we have put in place sufficient organizational and technological safeguards to guard against any unauthorised, unintentional, or unlawful erasure, loss, modification, misuse, disclosure, or access to personal data as well as any other unauthorized forms of processing.

These security precautions have been put in place while taking into account the most recent technological developments, their implementation costs, the dangers associated with the processing, and the type of the personal data—sensitive data being given special consideration.

Even while we take the necessary security precautions after receiving your personal information, sending data over the internet, particularly by email, is never totally safe. Although we make every effort to safeguard personal information, we cannot ensure the security of data sent to or received by us.

How long we retain your information

We shall save your personal information on our systems for whichever of the following times is the longest:

  1. any legally mandated or regulated duration of retention.
  2. the conclusion of the time frame during which lawsuits or investigations into our operations may occur.
  3. as long as the pertinent activity requires, which is normally 6 years.
Your rights

If you would want to exercise any of your rights or if you have any other inquiries regarding how we use your personal information, please get in touch with us at: privacy@wiserlance.com

Regarding your personal data, you are entitled to a number of rights. You specifically have the right to:

  1. Request the transferability of your personal data by requesting to receive it from one data controller to another in a structured, frequently used, and machine-readable format.
  2. object to us using your personal information.
  3. request that we limit how we use your personal information.
  4. request that we erase any personal information we may have about you, or request that we limit how we use such information.
  5. Request an update of the personal information we have on you, or request that we correct any personal information you believe to be inaccurate or incomplete.
  6. you can ask for a copy of the personal information we have on you.
The right to complain

You have the right to file a complaint with a data protection authority where you live, work, or where you believe a problem involving your data has occurred if you are dissatisfied with how we handled your personal information or any privacy inquiry or request you have filed with us. Here is a list of national data protection authorities (authorities).

Modifications to our privacy statement

This privacy policy may occasionally change or be amended by us. When we make changes to our privacy statement, we'll update the modification date at the bottom of this page to let you know. As of the amendment date, the new, updated, or amended privacy statement will be in effect. So that you are aware of how your information is being protected, we invite you to review this statement from time to time.

Contact Us

If you have any queries, remarks, or requests regarding our privacy policy, please contact us.

Do you have a question? please send us your query, and we'll be happy to assist you?